- Shipping & Returns
Shipping & Returns
To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
For US destinations, Paris Montana uses Priority Mail Flat Rate Shipping from the US Post Office. When you place an order, our system calcualtes the most economical Flat Rate shipping method, based on the physical dimensions and total amount of your order. In order to simplify the shipping process, we currently (as of August 2011), charge a flat rate of $5.20 for orders under $50, $10.95 on orders $50-$200 and offer free shipping on orders greater than $200. For Canadian orders, we charge a flat rate of $25.00. We typically find that US Postal Service Priority Mail takes 2-3 days to arrive within the United States.